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CANA Crematory Operators Program
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To register for an Crematory Operations Certification program click here to view upcoming events. Click here to fill out a registration form to mail/fax back to the CANA Headquarters with your payment.


Are you prepared?

In Cremation trends directly impact your business now more powerfully than ever before. Over the past five years, the cremation rate in the U.S. has increased nearly 20% and cremation will surely account for over 50% of all dispositions by 2020. Cremation lawsuits are devastating to firms and families alike. Environmental issues regarding crematories are being closely monitored. Don’t put your reputation at risk—educate yourself and your staff to protect your good name and avoid lawsuits and the monetary settlements being paid out to plaintiffs.

Why CANA Certification?

The Cremation Association of North America’s Crematory Operations Certification Program™ (COCP™) is the most comprehensive educational program in the industry, covering the best policies, practices, and procedures for dealing with the families who have chosen cremation as their method of memorialization and disposition. For 2014, CANA is offering multiple COCP sessions throughout the country to provide you with the best operational and legal information when it comes to running a five-star facility. 

CANA has partnered with crematory manufacturers, practicing industry experts, and subject matter specialists to help design this one-day program so that it is no longer just for crematory operators. Now personnel from every funeral home and crematory—owners, managers, funeral directors, and even support staff—can benefit from attending COCP. The program provides death care professionals of all backgrounds and levels of experience a thorough knowledge of the practice, the risks, and the proactive measures to take for a prosperous cremation practice.

Ensure the safety of your employees and help protect your business by registering your crematory operators for this important program.

In one day, you will gain extensive knowledge—technical, scientific, and legal—all of which is proactive prevention for future business problems. During your certification training, you’ll learn about incinerator terminology, principles of combustion, cremation and the environment, incinerator criteria and design, basics of operation, common sense approaches to handling difficult cases, general maintenance and troubleshooting, and proactive measures to guard against cremation and funeral home litigation. New additions to the curriculum include interactive roundtable discussions and case studies. 

CANA has certified thousands of operators over twenty years. The program has been endorsed by FAMIC, state boards, and state associations. It has been included as a curriculum requirement at Worsham College of Mortuary Science. CANA and industry experts constantly work to ensure the crematory operations certification is up-to-date on the latest issues and needs of death care professionals. CEUs are available in numerous states. Check with CANA Headquarters at 312-245-1077 to determine if your state has already granted approval.

Why attend?

  • Cremation litigation is at an all-time high
  • Create a better awareness of cremation operations
  • Help your operator stay environmentally friendly
  • Learn how to cremate difficult cases
  • Listen to actual cremation lawsuits . . . hear depositions
  • Under pending legislation, crematory operators may be required to obtain certification

For more information on the Program Contact CANA Headquarters at (312) 245-1077.

Upcoming Dates • 2015

April 16-17 • Little Rock, AR (in tandem with the ICCFA Cremation Arranger Program)
April 28 • Columbus, OH (presented with OFDA)
May 1 • Providence, RI (presented with Kates-Boylston)
July 29 • San Diego, CA (in tandem with the Association of California Cremationists)
October 2 • Baltimore, MD (presented with Kates-Boylston)

Robert M. Boetticher Jr., CANA Board Member
Carriage Services, Inc., Boise, Idaho

Bob is a second-generation funeral director. He currently serves as First Vice-President and Treasurer for the Cremation Association of North America (CANA). With over 20 years of experience, Bob is a funeral, cemetery, and cremation expert who is dedicated to improving the funeral profession.




Chris Farmer, Esq.,

Chris is a graduate of the University of Houston Law Center (J.D., 2001) and Purdue University (B.A., 1998). He was a member of Sheehy, Ware & Pappas, P.C., dealing with death care law, labor and employment law, and commercial and general litigation and previously served as General Counsel to the Cremation Association of North America and is on its Board of Directors. He has considerable experience handling trial and arbitration matters, and has presented briefings before several Texas Courts of Appeals and to the Texas Supreme Court. Mr. Farmer has managed EEOC, OSHA and State Regulatory EEO investigations for employers throughout the United States.

Luis Llorens
U.S. Cremation Equipment, Altamonte Springs, FL

A graduate of the University of Detroit with a Bachelor’s Degree in Chemical Engineering, Llorens first worked as an environmental engineer, specializing in environmental permitting, while employed by Grove Scientific, an environmental consulting and testing company. In 2000, Llorens co-founded American Incinerators Corporation, the parent company of U.S. Cremation Equipment. Today he serves as president and chief engineer of USCE and is also associated with another division of American Incinerators Corporation, AI Environmental Consulting Services.

Mark Matthews, Past President of CANA
Wiefels Cremation and Funeral Services, Palm Springs, California

Mark has seven locations in southern California. Licensed by the state of California as a funeral director, cemetery manager, and crematory manager, Mark is a past president of the Cremation Association of North America (CANA) and recently completed a term as President of the Association of California Cremationists. He is a subject matter expert for the California Department of Consumer Affairs Cemetery and Funeral Bureau, founding president of Diocese of San Bernardino Cemetery Corporation at Our Lady Queen of Peace Cemetery, and is highly regarded as an innovative and creative business owner.

John Raggett
American Crematory Equipment Company, Santa Fe Springs, CA

John Raggett is Vice President/Co-owner of American Crematory Equipment Co. manufacturer & service of both Human and Pet Cremators in North America. He is a California licensed Crematory Manager, a Licensed Crematory Operator Instructor for the Association of the California Cremationist. He has operated and trained operators on every make and model sold in the US. He has also serviced and repaired all makes and models of Cremation Equipment during his 15 years with American Crematory. John is a Proud member of CANA, ICCFA, NFDA, IAOPCC and dozens of State and local Associations that support our industry.

Michael Sheedy, CFSP, HRM, CANA Board Member
Service Corporation International (Canada), ULC, Ottawa, Ontario Canada

Michael has been a funeral director for over 20 years and currently serves on the Board of Directors for the Cremation Association of North America (CANA) and is a member of the Ottawa District Funeral Association. In his tenure with Pinecrest Remembrance Services, he has been part of the creation of Ontario’s first full service facility with onsite visitation and receptions.

Larry Stuart, Jr., Past CANA Board Member
Crematory Manufacturing and Service, Inc., Tulsa, Oklahoma

Larry is a graduate of Kent State University and is a past member of the Board of Directors of the Cremation Association of North America (CANA) and a former Supplier Liaison. Through his experience Larry has seen first-hand the negative impact that poor crematory maintenance and improper operating procedures can bring about. Larry has spoken at numerous industry events and has conducted crematory operator training classes across North America with a mission to advance the safety of cremation facilities and their employees and to more positively impact our community and our environment.

Barbara Kemmis, CANA Executive Director
Wheeling, Illinois

Barbara has over 15 years of experience developing and marketing member benefits, providing leadership in professional associations, fundraising and creating professional development opportunities. Most recently the Directors of Member Services at the American Theological Library Association, Chicago, Illinois, she previously served as Vice President of Library and Nonprofit Services at the Donors Forum, Chicago, Illinois. Barbara has a Master’s degree in Library Science from Dominican University, a graduate certificate in nonprofit management from North Park University and a B.A. from Earlham College.

Nanette Haase, CMP, CANA Education Manager
Wheeling, Illinois

Nanette has more than 20 years of meeting planning and member service experience in corporate, hotel and association environments. She earned her Certified Meeting Professionals (CMP) designation in 2006 and holds a Bachelor’s degree in Business Administration.

The COCP is offered several times throughout the year, with new offerings added to the website 2-3 months before they are to be held. Increase your level of professional services and marketability with the CANA crematory operators certification program. Please check our calendar of events frequently to see where the next offerings are to be held.

CANA is grateful to Implant Recycling for their generous support of the COCP programs.

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