Print Page | Contact Us | Sign In | Join CANA Today!
Certified Pet Crematory Operator Program
Tell a Friend About This EventTell a Friend

When: September 22, 2016
8:00am - 4:00pm
Where: Tarrytown House Estate and Conference Center
49 East Sunnyside Lane
Tarrytown, New York  10591
Contact: IAOPCC

« Go to Upcoming Event List  


Register through the IAOPCC at or by calling 800-951-5541. 


*Please note: the CANA/IAOPCC Certified Pet Crematory Operator program is not interchangeable with the human crematory certification received through the CANA COCP.™ This class is only open to individuals working in the pet cremation industry.


Certified Pet Crematory Operator Program

The Certified Pet Crematory Operator Program (CPCO), a collaboration between the International Association of Pet Cemeteries and Crematories and the Cremation Association of North America, is designed to ensure that you and your employees have the most current crematory operations training available in the market today. Participation in the CANA/ IAOPCC CPCO Program assures the public that you are committed to safe pet cremation practices and that the utmost respect and care is a priority.

You will gain extensive knowledge—technical, scienti c, and legal—all of which is proactive prevention for future business problems. The classroom component will address major topic areas such as an overview of the pet cremation process, equipment and operations, the cremation process in detail, and standards and ethics. The nal exam will also be administered online. The course is taught using small group activities, case studies, videos, whole class discussions and lecture. A detailed manual is also provided for use during class and serves as an important reference tool after returning to work.

Taught by industry experts, this program provides pet loss and cremation professionals of all backgrounds and levels of experience a thorough knowledge of the practices and procedures that will help reduce the risk of litigation. 



Course Overview

This course presents material in a series of modules. They are as follows:

Module 1: Overview of the Cremation Process

Module 2: Equipment and Operations

Module 3: The Cremation Process in Detail

Module 4: Chain of Custody

Module 5: Reducing Legal Risk

Module 6: Tying it all Together

Final Exam (completed online)


Learning Outcomes

At the end of this course, participants should be able to:

Module 1:

1.     Define cremation.

2.     Distinguish between commonly used terms.

3.     Summarize the overall process of cremation from the time a dead body is received until cremated remains are returned to the family.

 Module 2:

4.     Describe the process of combustion, including the inputs and outputs, and how to control the rate.

5.     Name the common components of a cremator, and briefly explain their purpose.

6.     Describe the importance of temperature control.

7.     Identify the cremator components that require regular maintenance.

8.     List the Personal Protective Equipment (PPE) that should be worn when operating a cremator.

 Module 3:

9.     Explain the key processes and steps in the receiving, preparing, recovering and processing of remains.

 Module 4:

10.  Identify and use the proper forms for documenting chain of custody.

 Module 5: 

11.  Describe additional ways that a business can minimize legal risk.



Module 1: Overview of the Cremation Process

The classroom training will start with an overview of the cremation process by introducing basic terminology and process flow. 

Module 2: Equipment and Operations

The equipment and operations module will cover the science and control of combustion, common components and features, safety and PPE, and maintenance.  

Module 3: The Cremation Process in Detail

A detailed discussion of the cremation process will address receiving remains, preparation for cremation, handling special cases, and the steps of the process itself.


Module 4: Chain of Custody

Documentation is key and this module will cover different types of forms and documents used, address the risk of liability and common errors, and then cover the documentation related to the receiving, tracking and return of remains.

Module 5: Reducing Legal Risk

Aside from chain of custody, there are other important areas to focus on to reduce legal risk. This section addresses operations, staff training, compliance, and handling regulatory investigations..


Module 6: Tying it all Together

To wrap up the day, attendees will work in small groups to analyze several “what would you do?” scenarios, to identify the correct and incorrect actions, all based on the discussions of the day.


Final Exam*

The final exam will consist of 45 questions covering all 6 modules. The test will be taken online, allows 3 attempts for a passing score, and is open book.


*Attendees have 14 days after the class to complete the final exam.


Classroom Activities

Attendees of this course will participate in the following activities, designed to provide maximum opportunities for successfully achieving the learning outcomes:

  • Group activities
  • Class discussion
  • Individual problem solving
  • Case studies
  • Video